📞 What's "twinning"? | Optionbox Newsletter

📊 Your opinion matters!

Which sections were helpful or interesting? Let us know by participating in the poll at the end!

 💡 FACT OF THE WEEK

A stunning fact this week: 94% of organisations have experienced email security incidents.

If you’re unsure where to start with email security, staff training is the very best starting point — after all, human error is the main cause of 95% of cyber security breaches.

Contact us if you’d like to find out more about security awareness training and how we can help. Just respond to this email and one of our team will get back to you.

 📝 TWINNING AND HOW YOU CAN USE IT

One of the main advantages of a VoIP telephone system is the ability to use it anywhere. Twinning is one of the cool features available that a lot of people don’t know about — even better, it’s completely free.

A feature of the telephone systems Optionbox supply, you can “twin” your mobile to your handset.

With this feature, your handset and mobile ring at the same time, so you can pick up an inbound call on either device.

This is really handy in numerous scenarios. Here are a couple of examples:

• Disaster recovery: If something happens and you can’t work in the office, twinning helps with business continuity. Twin your mobiles to your handsets and you can continue to take calls as you usually would.

• Out-of-hours availability: If you want to offer out-of-hours services to clients, this is a great way of taking calls and offering a great client experience without being stuck at your desk.

If you’d like to set up twinning, just contact [email protected] and we would be happy to help.

 🌟 OFFER OF THE WEEK

 ✅ WRAPPING UP!

That’s it for this week! We hope you’ve found the newsletter helpful and would appreciate your feedback on which section you found most useful.

Thanks for reading and see you soon! 👋